Booking privacy notice

Last updated 22 September 2026 · applies to the booking page at konsensus.net/call

This is the short, specific version for booking a call. Our full Privacy Policy is the canonical document — it sets out the legal bases we rely on and your rights in full. This page only adds the detail that is particular to booking a consultation.

Who controls your booking data

Konsensus Network OÜ (registry code 14645829), Sakala tn 7-2, 10141 Tallinn, Estonia, is the controller of everything described on this page — the same company that runs the rest of konsensus.net and sells everything on it. Write to hello@konsensus.net about any of it.

What we collect

• Your name and email address — you type both into the booking form.
• Your note, if you write one — the optional “anything we should know?” box (up to 1,000 characters).
• Your browser's timezone, so we can show and confirm times in your local time.
• The booking itself — which consultation, which language, the time you picked, the host you're matched with, and a booking reference.
• A recording of the call, a transcript of it, and written minutes — but only when your call runs in our own Jitsi video room rather than on Google Meet. The room records, a speech-to-text model and a summarising model running on Konsensus' own server turn the recording into a transcript and into minutes, and no third-party AI service is involved at any step. What our booking database then holds is the transcript and the minutes; both of you are emailed a private link to them, and that link is the only way in. If this applies to your call we tell you before it starts.

Why we need it

To schedule the call and hold the slot, to create the calendar invite and its video link, to email you the confirmation and any reschedule or cancellation, and to let you manage or cancel the booking afterwards. If the consultation is paid, we also need it to take and reconcile the payment.

Who it is shared with

• Your host at Konsensus — the person you are meeting sees your name, email and note.
• Google — the invite is created on your host's Google Calendar with you added as a guest, and a Google Meet link is generated. Your name, email address and your note are written into that calendar entry.
• Resend — our email provider, which delivers the booking emails. Your note is included in those emails.
• Stripe or BTCPay — only for a paid consultation, and only your email address alongside the payment reference. Card details are entered on the payment provider's own page; we never see or store them.

If you use the request form instead of the calendar

The booking page also carries a plain form for anyone whose browser can't run the calendar — “Ask for a time instead”. It does less, and it is worth being exact about how much less. First we email you a confirmation link, to make sure the address is yours; that email repeats nothing you wrote. While we wait for the click, your name, email address, note and which consultation you picked are kept for up to 7 days. When you click, that copy is deleted and your request is sent to us in a single email, delivered by Resend; if you never click, it deletes itself at 7 days. A submission our filter recognises as spam is not emailed to anyone: its name, email address, the first 300 characters of its note and the consultation are kept for 30 days, so a person can check that no real visitor was caught, and then deleted automatically. Nothing from this form is written to our booking database, no calendar entry is created, Google never sees it, and no payment is involved. We hold your request in our own mailbox and reply to you from it. Your address is used to answer you and for nothing else.

How long we keep it

Your booking record: 24 months after the call. We keep it that long so that we have a record of the consultation and you can refer back to it. At 24 months an automatic sweep anonymises it: your name, your email address, your note, your timezone, your video link and your management link are overwritten, and what stays behind is the slot, the host, the language, the status and the amount — a capacity and accounting record with no person in it. We do not delete the row itself, because the money and the calendar history have to survive.

The transcript and the minutes: 90 days after the call. Then an automatic sweep deletes them outright, and the private link stops working at the same moment — so save anything you want to keep. All that stays is the fact that minutes once existed for that booking reference, so they can never be re-sent and stored again; not a word of them. A verbatim record of what two people said serves the write-up, and it stops being needed once the write-up has been read.

Both sweeps run inside this booking app on a schedule; neither of them waits for anyone to remember. Ask us sooner and we will delete your booking record on request.

Deleting your details, and your rights

Email hello@konsensus.net and we will delete your booking record. Cancelling a booking also removes the event from the calendar. Your full rights — access, correction, deletion, restriction, portability, objection, and complaining to your data-protection authority — are set out in the Privacy Policy and apply here in exactly the same way.