Shipping
One flat rate per destination, shown in the basket before you pay. No address-step surprise.
What it costs
| Destination | Shipping |
|---|---|
| Germany | Free |
| France, from our French shelf | €3.00 |
| France, from our German shelf | €5.00 |
| Finland | €5.00 |
| Portugal, from our Madeira stock | Free |
| Any other EU country, from our German or French shelf | €6.00 |
| Any other EU country, from our Finnish shelf | €9.00 |
| United Kingdom, Switzerland | €7.50 |
| Norway, Iceland, non-EU Europe | €10.00 |
| Türkiye, Israel, North Africa | €9.00 |
| United States and Canada, from our US shelf | $8.00 |
| Mexico, Japan, India, the Gulf, the rest of Asia | €14.50 |
| Everywhere else | €16.50 |
One flat price per destination, whatever the parcel weighs. A second book does not raise it in the nearer zones, and a book posted from a different shelf is simply that shelf’s price — the basket shows you the exact figure before you pay, and it is the figure you are charged.
Printed books reaching €49.99 ship free within Germany and Finland, from our shelf in that country — and $49.99 of books we hold in the United States ship free there. The total counts printed books only, after any discount. Elsewhere the flat rate always applies: we already carry most of what a parcel costs, and carrying all of it on an export would mean charging for it somewhere else instead. In France the rate drops to €0.01 rather than zero, because French law forbids free book delivery.
Ebooks and audiobooks carry no shipping charge and do not count toward that total. An order of digital books alone never shows a shipping line.
Where we ship
Our German, French and Finnish shelves ship to every EU country. Our Madeira stock ships within Portugal, free.
Outside the EU, the same three shelves export worldwide, from the United Kingdom and Norway to Japan, Brazil and Australia. Our US shelf serves the United States, Canada and Mexico. The only places we cannot reach are those under sanctions and a handful of territories with no civilian postal service. Ebooks and audiobooks are unaffected and deliver instantly, everywhere. Want a book somewhere we cannot reach? Write to us and we will look for a way.
How long it takes
Orders normally leave our warehouses on the next working day. Delivery after that depends on the carrier and your country: a few days within continental Europe, one to two weeks for the United States and Canada. Dispatch and delivery times are estimates from experience, not guarantees.
We ship from more than one warehouse, and books are sent from whichever one holds your title. An order spanning two warehouses arrives as two parcels, sometimes days apart. Books from our shelf in your own country pay its rate once; each parcel from a warehouse in another country pays that lane’s rate from the table above. The basket shows the total before you pay.
Taxes and duties
Prices include any VAT due, calculated for your delivery country. Nothing is added at checkout beyond the shipping rate above. Outside the EU you may owe import duties or local taxes when the parcel arrives; those are set by your country and collected by the carrier, not by us.
If something goes wrong
Damaged in transit, lost, or never arrived — email shop@konsensus.net with your order number and we will replace it or refund you. You do not need to argue with the carrier; that is ours to handle.
Changed your mind instead? See returns.
Rates are set per market and can change. The rate you are shown in the basket is the rate you pay. The full contract terms are in our Terms of Service.